Terms & Conditions

1. About these terms

CareBySurface (the “Website”) provides articles, guides, checklists and, where available, interactive tools about cleaning, maintaining and assessing household surfaces. In these terms, “CareBySurface,” “we,” “us” and “our” mean the operator of the Website. These terms apply to your use of carebysurface.com and its pages. Please read them together with our Privacy Policy.

By using the Website, you acknowledge these terms. If you do not agree, please stop using the Website. Additional terms may apply when you choose to use a separate third-party website or service.

2. Educational information and product instructions

Our content is general educational information. It cannot identify every material, finish, coating, product formulation, cause of damage or condition of a particular home. Photos and descriptions can omit facts that would change an appropriate recommendation. We do not offer a personal inspection, professional restoration service, engineering assessment or emergency response through the Website.

Always read and follow the current label, safety directions, installation guidance, care instructions and warranty documents for your exact product. Those product-specific instructions take priority over general examples on this Website. Test an appropriate method in a small, inconspicuous area when the manufacturer recommends doing so. Stop if the material changes unexpectedly, the cause is uncertain or further cleaning may worsen the problem.

3. Accuracy, updates and results

We aim to research and update articles carefully, but products, manufacturer directions, laws, availability and warranties can change. We do not promise that content is complete, current for every product or suitable for every situation. A technique may work differently on two surfaces that look alike. We do not guarantee stain removal, damage repair, warranty coverage, safety of a method for your particular material or a specific result from following a guide or tool.

Dates on an article indicate the information stated there; they do not mean every linked manufacturer document is updated continuously. Please contact us with an article URL and a reliable source if you notice a material error.

4. Calculators and other tools

If the Website offers calculators, selectors, checklists or other interactive features, their outputs are estimates based on the information entered and stated assumptions. They are provided to help you compare options, not as a professional quote, diagnosis, safety certification or guarantee of material suitability. Verify measurements, product requirements and prices with the relevant manufacturer, seller or qualified installer before making a purchase or beginning work.

5. Content and permitted use

Unless otherwise stated, the Website’s original text, graphics, page design and other original content belong to CareBySurface or are used with permission. Brand names and trademarks mentioned in articles remain the property of their respective owners; a reference to a brand does not imply endorsement or affiliation.

You may read, save a reasonable personal copy and share a link to a page for lawful, noncommercial purposes. You may quote a short excerpt with attribution and a link where permitted by applicable law. Please do not republish complete articles or images, remove attribution, misrepresent content as your own, interfere with Website security or use automated access that disrupts the Website. Nothing here limits rights that applicable law gives you, including lawful quotation or fair use where available. To request broader reuse, use our Contact page.

6. Comments, messages and submissions

If comments or contact forms are available, send material you have the right to share and keep it relevant and lawful. Do not submit spam, harassment, unlawful content, malware, another person’s private information or sensitive details such as passwords, financial credentials or government identifiers. A comment may be visible publicly if approved. We may moderate, remove or decline submissions that are irrelevant, abusive, misleading or unsafe; we are not obliged to publish every submission or respond to every message.

You retain ownership of material you submit. By submitting a comment intended for publication, you grant CareBySurface a nonexclusive permission to display that comment on the Website and to make reasonable technical edits for formatting or moderation. This permission does not transfer ownership of your content. Contact messages are used for handling your inquiry as described in the Privacy Policy. Sending a question does not create a professional-client relationship.

7. Advertising and commercial links

The Website may display advertisements. Some pages may also include affiliate links, sponsored material or other commercial relationships if those are introduced; we aim to identify relevant relationships clearly on the affected page. An advertisement or product mention does not mean CareBySurface has independently tested, endorsed or guaranteed the product. Prices, offers, claims and availability are controlled by the applicable seller or advertiser.

Advertising, cookies, consent choices and related data practices are addressed in our Privacy Policy. Please do not interact with advertisements in a way that generates invalid or artificial clicks or impressions.

8. External websites and services

Links to manufacturer documents, retailers, videos, social platforms and other third-party resources are provided for context or convenience. Third parties control their own content, products, prices, availability, privacy notices and terms. We are not responsible for their changes or their services. Check their current information before relying on it or sharing personal information with them.

9. Website availability

We may update, correct, remove or reorganize content and features, or temporarily interrupt access for maintenance, security or operational reasons. We cannot guarantee uninterrupted access or that every older link will continue to work. We may restrict use that threatens the Website, other visitors or our rights, subject to applicable law.

10. Disclaimers and liability

To the extent permitted by applicable law, the Website and its content are provided “as is” and “as available,” without a promise that they are error-free, continuously available or suitable for a particular project. You are responsible for deciding whether a method is appropriate for your exact surface, products and conditions, and for obtaining professional assistance when needed.

To the extent permitted by applicable law, CareBySurface is not liable for losses arising from reliance on general Website information, interrupted access or third-party links. This section does not exclude or restrict a liability or consumer right that cannot lawfully be excluded or restricted. If applicable law gives you non-waivable rights or remedies, those rights remain in effect.

11. Changes to these terms

We may revise these terms as the Website or applicable requirements change. The effective date at the top of this page will identify the current version. Material changes may receive additional notice where appropriate or required. Continued use after updated terms are posted is subject to applicable law and any rights you cannot waive.